Monday, February 12, 2007

Busted...

Some people can flip out over pointless crap. Certain people now think that gmail is some sort of game site. These people might or might not have control over my continued paycheck. This frustrates me.

Some people flip out over not pointless crap. I flipped out on Sunday when my cable connection at home went to shit. Again. I received a phone call saying that my service appointment for yesterday was not necessary as the contractor decided to show up on Saturday and not during the scheduled time on Sunday. I asked for a receipt and tried to get some form of written proof that anyone had done anything. I was quite insistent because my connection went to shit on Saturday sometime between 10 am and 5 pm. I was told that there was no way there were even going to tell the time that the tech had come by. I then asked how they planned to bill Comcast for the hours worked and that I wanted some written proof that someone had done something and that I wasn't being jerked around. The operator said that there was absolutely no way she could do that. I asked if her supervisor could. She said that she wasn't going to transfer me to anyone else or give me any proof or send out someone to the original appointment. I then asked why the hell she bothered to call in the first place? She then said that there was no way she was talking to me if I was going to be rude.

Rude? Lady, you don't know rude.

40 minutes later a tech shows up for my appointment. I described my problems with the service and the conversation I had with the dispatcher. He said that he has been hearing that all day long and he has no idea what is going on. Every appointment he had been had told him that they just received a call and that the work had supposedly been done the day before. The tech went outside to check stuff out and said that every connection that could be reached from the ground was loose. He tightened everything and then my connection was fine for about an hour. I have another appointment Tuesday night. I would switch to Verizon if only they would give me service. FiOS, DSL, whatever, I don't care. I am sick and tired of Comcast being shit and having poorly trained techs and phone staff. Fuck this.

9 comments:

fish said...

RCN is good (and a wee bit cheaper). Right up until they go bankrupt.

Chuckles said...

Hmmm....

missy&chrissy said...

i was going to suggest RCN as well...

i know one person in your town and he has RCN. as far as i know, little problems with them. and he has a fancy remote (or at least fancier than mine with the Dish network, who i would never recommend).

NotCarrie said...

Who in the world doesn't know what gmail is???

mdhatter said...

I have my dsl, phone and directtv through verizon. Quite a bundle, the savings add up.

mdhatter said...

and RCN is quite good.

teh l4m3 said...

I've got 56K. How're yoooooouuuuuuu????????

Chuckles said...

Haha! 56K!

A girl like me said...

It sounds like you had a rough few days, sorry to hear about that. I am sure that there were some bright spots or silver lining somewhere.